Alert: Incubator Failure at New Direction Fertility Center
December 17, 2024
The Fertility Law Group has learned of a troubling incident involving New Direction Fertility Center in Gilbert, Arizona. According to reports, the clinic’s head doctor, Dr. Mark Amols, recently notified patients about a serious equipment failure that may have compromised embryos stored in one of their incubators.
The incident occurred on the evening of December 16, 2024, when a two year old incubator—designed to include an alarm system to alert staff of temperature drops—failed to activate as intended. Without proper temperature regulation, embryos may suffer irreversible damage. At least nine patients lost embryos due to this catastrophic failure. For some patients, this may have been their last chance to have biological children.
This is a devastating and deeply personal experience for any individual or family relying on fertility treatments to build their future. Failures of this kind, whether due to human error, equipment defects, or manufacturing issues, can have long-lasting emotional, physical, and financial impacts.
If you or a loved one were notified by New Direction Fertility Center about this incident, it is important to understand your rights. While the clinic has acknowledged the situation and is monitoring the embryos, uncertainty remains, and families deserve answers and accountability.
At the Fertility Law Group, we specialize in representing families who experience losses or complications during the fertility process. Our team understands the unique complexities of reproductive technology failures and stands ready to advocate for you during this difficult time.
If you believe your embryos may have been affected, we encourage you to contact us immediately to discuss your case. You are not alone, and you have rights.
Call us today 1-855-483-5299 at or contact us here for a free consultation.
